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Services

Sales Cloud

Implemented Sales cloud for customers spanning from Retail, Banking, Healthcare to Not for profit. We specialize in custom lead scoring, system automation, multi- language, chatter implementations and what not Building visibility into progress and enabling measurement of KPIs via reports and dashboards

Service Cloud

Automate ticket management, case escalation, case assignment, Implemented Customer portal solutions and Communities, Customized process development, Salesforce1 platform compatible implementations, Content Management, and knowledge management implementations

App Development

Custom Apex Managed Security. Robust and high standard logic implementations. Salesforce1 implementation.

Salesforce Communities

Communities are branded spaces for your employees, customers and partners to connect. Connecting and collaborating with your employees, customers and partners is the key success factor in today’s super-connected world. We can help you with best practices for creating communities.

Marketing Cloud

Salesforce Marketing Cloud provides digital marketing automation and analytics software and services.

Salesforce Lightning

Being early adopters of Lightning, We have already helped clients getting Lightning Ready on AppExchange, created Communities with Lightning and Napili Templates and Created many Lightning Components.

Support & Management

We have a proven team of certified developers to serve as an extension of your in-house team. We are extremely responsive and work closely with you to provide optimal solutions

Systems Integration

We are expert in integrating Salesforce with other systems. We have integrated Salesforce with popular APIs/Platforms like Amazon Web Services, Google, Twilio, etc.

About Us

CloudSherpaz is emerging salesforce and force.com consulting company primarily focused on salesforce.com products, force.com platform and ISV services. We believe in sureness of great results and are committed to high quality continuous improvement in our engagements. We have completed multiple engagements helping clients develop, customize and integrate a wide range of salesforce.com solutions. We have helped many companies to develop their applications for AppExchange. We have been helping businesses with optimum Salesforce consulting services that includes setup, configuration, integration and customization across Salesforce Community, Service, Sales, Marketing and Analytics Clouds. We have delivered agile, scalable and high-performance Salesforce solutions to many clients across the globe. Being a small company in size, we have advantage of being at fast turnaround time. We have cut thin layers in delivery cycle, that made sure that most of the resources are more armed with techno-functional expertise along with core development expertise who can perform or play multiple roles at same time and provide faster response than most of our competitors. Credibility and Integrity are our core values that we follow every day and that helps us achieve Innovation and work as a team. These core values blend with technical expertise required for the projects we make sure our customers get a WOW experience from us for which we are willing to take go extra mile for achieve project success. With combined experience of more than 30 years we at CloudSherpaz understand your business needs and together with our focused approach we strive to help you achieve your business objective.

  • Our
    Mission

    Our mission is to be in a leadership position in the industry by providing responsive, high-quality, reliable, technologically advanced and cost-effective services that enable our customers to meet their business objectives.

  • Our
    Vision

    Strategic planning is worthless --unless there is first a strategic vision." CloudSherpaz has some strategic plans to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability.

Support Services-CloudSource Consulting

We offers a wide range of Offshore Salesforce Administration, Maintenance and Support Services to help you with Salesforce Custom Development, Salesforce Configuration and Salesforce Integration needs. All Salesforce administration and user support needs can be managed by our offshore Salesforce support model. Our Salesforce development and Salesforce support services are offered at a promotional monthly price that start with $1400/month for basic admin and developer support. All development, administration, configuration and support services are provided by certified offshore salesforce developers with years of experience and good domain expertise.

For a business to be successful it’s important to ensure an “Always on” environment, where downtime is reduced to zero. It seems to be an ideal situation, however; with Cloudsherpaz’s specially tailored support packages for all business size, this can be achieved.

Cloudsherpaz provides different levels of support to ensure minimal downtime and smooth running of your business.

Our Packages include:

  1. Mission critical support services to help your business run smoothly with close to zero downtime for the most critical services for your business. We achieve this by assigning a success manager who will work with you to closely understand your mission critical tasks/workflows and will coordinate with you to ensure smooth running of your business and help you to maximize your investment in Salesforce.com.
  2. Your assigned success manager will maintain familiarity with your Salesforce.com installation environment and configuration. Your success manager will also provide continuity of support and play an escalation coordination role across all product lines. This support tier includes quarterly service level review conference calls, and executive service-level reports, all to ensure continuity and proper focus on issues specific to your business priorities. In situations where there are round-the-clock support requirements, you can purchase additional regional technical support to cover multiple time zone needs.
  3. Standard-level support is designed to provide you with access to a live technical support engineer or a maximum one-hour call-back time, around the clock. With 24x7 availability you can optimize use of important IT resources by enabling your staff to access technical support outside of normal business hours. This tier of support includes priority queuing of reported issues and time-based escalation of unresolved problems. This offering also includes support on new product versions. In addition, there are many online services available to log, track, update, and escalate service requests.


Packages

  • Admin Basic
  • 1400 USD Per Month
  • 40 Hrs Per Month Of Support
    Basic User Setup
    Security Settings
    Configure Objects And Fields
    Workflows
    Approvals Process
    Validation Rules
    AppExchange Installation
    Data Load
    Chatter - Configuration
    Billed Annually or Quarterly
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  • Admin Premium
  • 2800/5600 USD Per Month
  • 80/160 Hrs Per Month Of Support
    Basic User Setup
    Security Settings
    Configure Objects And Fields
    Workflows
    Approvals Process
    Validation Rules
    AppExchange Installation
    Data Load
    Chatter - Configuration
    Billed Annually or Quarterly
  • Contact Us
  • Developer basic
  • 1400 USD Per Month
  • 40 Hrs Per Month Of Support
    All Features Of Admin Basic +
    Visualforce Pages
    Outlook Configuration
    Sales & Service Cloud Support - Configuration
    APEX Triggers
    Test Classes And Code Coverage
    Complex Appexchange Installations
    Salesforce 1 Support
    Enterprise Territory Management
    Products, Quotes And Order Management
    Billed Quarterly or Every 6 Months
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  • Developer Premium
  • 2800/5600 USD Per Month
  • 80/160 Hrs Per Month Of Support
    All Features Of Developer Lite +
    Integration Via Web Service API
    Single Sign-On Configuration
    Communities Configuration And Customization
    Custom App Development
    Complex Data Management And Support
    Lightning And Salesforce1 Support
    Documentation
    Advanced Reporting And Visualforce Charts
    Responsive Web Design In Visualforce
    At Least 4 Hrs Overlapping
    Availability Over Call In Any Timezone
    Product Development And Support
    Consulting (Sales Cloud, Servce Cloud, Marketing Cloud Etc.)
    Billed Every 3 Months or 6 Months or annually
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Contact Us

Our Office Address:
12, Ground Floor, rajpur extension chattarpur
Delhi, India, 110068

E-mail Address: sabnam@cloudsherpaz.com

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